Own your rep credentials and data. Everywhere they go.

RepSource is the leading enterprise credentialing platform that empowers MedTech suppliers to easily manage compliance.

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FAQs

The Answers to Your Most Frequently Asked Questions

Q: What is RepSource and how does it work?

A: RepSource is a self-credentialing platform designed to give healthcare suppliers complete control over their field reps’ credentials. Using one central dashboard, you can issue, manage, and revoke rep credentials in real-time. Our unique solution includes OneRepID, a digital wallet that securely stores and shares credentials, enabling hospitals to trust supplier-verified information with confidence.

Q: Why choose RepSource over third-party credentialing services?

A: Unlike third-party services, RepSource empowers suppliers to take control of their credentialing processes, eliminating escalating fees and redundant workflows. With real-time updates, ANSI-standard compliance, and universal acceptance of OneRepID across hospital systems, RepSource reduces liability, simplifies compliance, and boosts operational efficiency.

Q: What pricing plans are available?

A: RepSource offers flexible pricing tiers to accommodate businesses of all sizes.

  • Database & Dashboard starting at $129/year
  • Database + Digital Wallet starting at $249/year
  • Database + Digital Wallet + Badge (coming soon) starting at $399/year

 

We also offer additional add-ons like custom API integrations, scheduling features, and rep roster solutions. For enterprise solutions, contact our sales team for a tailored pricing package.

Q: How can I sign up for RepSource?

A: Getting started is easy! Visit our Products page to select the plan that fits your needs, or reach out to schedule a demo. Our team will guide you through onboarding and help you seamlessly transition into using the platform.

Q: Who can use RepSource?

A: We work with forward-thinking healthcare suppliers, including MedTech, diagnostics, capital equipment, and services. Additionally, we support hospitals (supplier/vendor management) and vendor credentialing stakeholders by providing a seamless, trustworthy credentialing process that enhances collaboration and reduces risk. We don’t, however, serve clinical contractors by association.

Q: Can hospitals use RepSource, too?

A: Yes! While RepSource is primarily designed for healthcare suppliers, hospitals benefit by receiving real-time, supplier-verified credentials that align with ANSI standards. This makes managing hospital security, audits, and compliance far easier.

Q: What kind of support does RepSource provide?

A: We pride ourselves on offering industry-leading customer support. You can reach our team Monday through Friday, 8 a.m. to 5 p.m. CST, for assistance with onboarding, troubleshooting, or general inquiries. We also provide virtual training workshops and an extensive library of self-serve resources.

Q: How secure is my data with RepSource?

A: Your data security is our top priority. RepSource employs AES-256 encryption for data in transit and at rest, is hosted on HIPAA-compliant servers, and undergoes regular cybersecurity audits and penetration testing. With role-based access controls, you retain full ownership of your data while minimizing exposure to risks.

Q: What happens if a rep leaves my company?

A: RepSource makes offboarding seamless and secure. With OneRepID, you can instantly revoke a representative’s credentials, ensuring they no longer have access to hospital facilities or sensitive company data. This real-time feature protects both your organization and your clients.

Q: Do you support integration with existing systems?

A: Yes! RepSource can integrate with your CRM, HRIS, ERP, and other systems through custom APIs. We also allow data exporting in CSV format, ensuring compatibility with your current tools.

Q: What compliance standards does RepSource meet?

A: RepSource adheres to ANSI standards for vendor credentialing, ensuring the highest levels of compliance for healthcare organizations. Additionally, our platform is HIPAA-compliant and designed to align with JCO and CMS survey requirements.

Q: What if I need additional features or customization?

A: Our team is happy to accommodate custom needs! From tailored solutions to feature add-ons like schedule planning and advanced analytics tools, we work collaboratively to provide the features that best suit your business. Contact us directly to discuss your specific requirements.

Q: How do I learn more about the platform?

A: We offer free demos to help you explore how RepSource can transform your credentialing process. Contact us via email or phone to learn more about our services, or to schedule a free demo.

Q: Which hospitals accept OneRepID?

A: Healthcare services and suppliers must negotiate the acceptance of OneRepID in their hospital contracts by omitting the liability and cost associated with third-party vendor credentialing of their field representatives.

 

SMI Provider Member Hospitals, which comprise over 1,800 facilities (about 29.7% of U.S. hospitals), endorse ANSI standards and should accept the OneRepID digital wallet once it is included in your renewed contract.

Q: Do you support multi-state reciprocity?

A: Yes—your Verification Letter and OneRepID digital wallet are valid in all 50 states.

Q: Can I export or integrate my data?

A: Yes—reps’ training, medical, and non-ANSI standard credentials are portable and transferable via the OneRepID. Supplier admins can export CSVs or use custom API integrations to sync with CRM, ERP, HRIS, background check, and medical records systems.

Q: What compliance standards do you meet?

A: We’re architected to be HIPAA compliant, certified to be OWASP Top 10 compliant, and undergo annual penetration tests for heightened cybersecurity.

Q. Is RepSource another vendor credentialing company?

A: No. We’re a technology platform that enables healthcare suppliers enterprise credentialing control of their field representatives.  Now, healthcare service and product employers credential their own field representatives, rather than relying on third parties.

Q: Are there case studies or ROI proofs?

A: Stay tuned in to our Insights & Case Studies page to see the real-world results of our early adopters.

From verifying supplier records to streamlining credential issuance, RepSource is your one-stop solution for compliance and efficiency.

Take Control of Your Credentialing Today

The time to revolutionize supplier credentialing is now. RepSource puts power in your hands, making it easy to eliminate inefficiencies, strengthen data security, and stay compliant with confidence. Whether you’re looking to streamline your processes or save money, RepSource is your trusted partner in vendor credentialing.

Don’t wait to experience the difference. Take the first step toward simplified credentialing by scheduling a demo or connecting with our team today.

Now is the time to elevate how you manage your credentialing process and protect what matters most.